- How is your order packed?

Our team pack your order carefully in a reusable cooler with the right amount of dry ice for the duration of the trip. The products within the box are inside their own retail bag. Your products should arrive hard-frozen so you should transfer them to your freezer immediately. We carefully placed a block of dry ice in the bottom of the cooler beneath our shipping pad, there may be some left or all when the package arrives. Please read our Safety Instructions for Dry Ice inside your order on how to handle dry ice; you could simply just leave the dry ice in the cooler, put the lid back on and let it sublimated.